After my complaints to Freecom regarding their poorly manufactured Network Drive they finally got back to me today to tell me that they would be sending me a brand new drive – thank god.
They will send me a postage label which I can attach to the box and return to them, and then they will send me a new one.
To be fair their customer service lines were pretty good and the corresponding emails were quick and easy to understand so +1 on that note.
It’s just sad that I was the one who got the bad drive.
Ah well, I’ll update again when the new drive arrives.