Category Archives: Mobile Devices

Category containing all posts that relate to mobile devices.

Spotify for the iPod Touch/iPhone approved by Apple!

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Great news Spotify fans! The company has posted on their blog that Spotify for iPhone (or the iPod Touch) will become a reality.

The mentioned in the post that “the lovely people at Apple” had approved their software and that the app would soon be available on the app store.

It’s not all good though – as I may have mentioned already in previous posts – as the app will only be usable by premium members of Spotify, so free users won’t get the benefit of the app.

Still, I’m sure it will encourage plenty of people to upgrade to premium membership, which will be great for Spotify.

Thanks Apple, that’s the news we’ve all been waiting for! I can’t wait to see the Spotify app on the app store.

Spotify on iPhone/iPod Touch will be awesome!

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I was reading through the Spotify blog today being a big user of Spotify, and I noticed that Spotify had uploaded a video to Youtube explaining what Spotify will do. It looks very good…

Looks like it’ll only be available for premium users but that is not big deal – premium is well worth it.

Ah well, I guess we’ll have to wait and see if Apple accepts the app. My predictions are that they wont accept it because, as far as I know, it doesn’t even link tracks to iTunes. But we’ll see.

What’s the point in jailbreaking an iPhone/iPod Touch?

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It’s a little confusing really. I know that so many people love the advantages of jailbreaking an iPhone or iPod Touch, but I just don’t see them.

I experimentally tried jailbreaking my iPod Touch yesterday (yes, I am totally ashamed of myself – I will shortly be returning to official firmware), and it amazes me that Apple makes it so easy to jailbreak their devices. I mean there’s a simple procedure that takes about 45 seconds and that’s it, the patch is done.

It’s totally different to Sony – PSP users will know that Sony can’t help it but patch out every single hack and crack into the PSP firmware. Apple seem to be taking it very lightly.

It also makes me think what is the point? Yes, you can customize the iPhone/iPod Touch’s themes but it is such a faff – and none of them are particularly brilliant. And yes, you can install some random software, but honestly… I don’t see what is so fantastic about it.

And the amount of times that my iPod Touch has crashed since I jailbroke it. It hardly seems like there’s any point in it at all.

I know I’m often quite an “Apple basher” here on GEEK!, but this is the one thing that I like about Apple. Their firmware always works – it doesn’t crash and it isn’t slow. I can rely on my iPod Touch anytime I need it and I know it will be ready and waiting. I’m quite happy with my official firmware Apple for the long term.

Upgrading 3 (Three) Pay as You Go phones

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I have my ups and downs with 3 (Three, otherwise known as Hutchinson 3G) – just recently I was raving about their speedy customer service.

Sadly, today I have a small complaint to 3 – their handling of Pay as You Go phone upgrades. It seems to be non-existent. I called up 3’s customer service asking about upgrading my current Nokia 3120 Classic and I was told that there was no way possible of upgrading 3 Pay as You Go phones. I was also told that 3 only dealt with contract upgrades.

I am somewhat confused. How can you have a huge mobile phone company and not deal with Pay as You Go upgrades? Surely someone must have come across this problem before.

I’ve searched and searched across the net but right now I can’t find anybody who has tried to upgrade their pay as you go 3 phone.

I don’t particularly want to move to contract as I don’t like having to be subject to payments when I might not take full advantage of included texts and minutes.

I’ve emailed 3’s support team to ask why they don’t have an upgrade plan for Pay as You Go users. I shall await a response and see what they tell me.

Has anybody else had the same problem with 3?

3 Customer Support is improving…

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I’m very glad to report that 3’s (Hutchinson 3G’s) Customer Service is finally improving.

I’ve had to speak with various people at 3 today because my local 3G mast has become unavailable, leaving me with very little coverage. The only way I can currently get coverage is by using Orange’s backup 2G network.

I spoke to 3 today and told them about the issue. To be truthful, I spoke to a technician online first (as 3 provides online chat as well as free telephone customer support), but he was very helpful and quickly reported the issue for investigation.

I then got a text from 3 this afternoon saying that they’d tried to call me back but I wasn’t available. I was glad to hear they had tried (how many times has a company promised you a call back, but not bothered?), but as I was out at that time I couldn’t take the call. In the text they provided me with an 0845 number to call them back with, and despite having to wait a little while for an advisor, I did get through to a very helpful man.

He told me that the problem would be investigated and gave me some instructions to make sure my 3G connectivity was available as soon as possible. He was very apologetic and promised me the problem would be solved within 21 days.

After lots of discussion, the man finally said that 3 may call me in the next few weeks to check the 3G coverage is available again. I was fine with this and the man I spoke to was very thankful for my co-operation.

In the end, I was also promised a little compensation for the lack of service. I didn’t ask for it – it was simply offered to me, so I willingly accepted it. This means I will receive a free top-up to the value of £10 (so I am told).  I haven’t received the compensation yet, but I have been promised it within the next 24 hours so hopefully I shall get it soon.

In conclusion, I am very happy with the service I received today. There are countless reports of poor customer service, but if you have a little patience and don’t loose your temper, the customer service is really efficient and helpful.